Privacy Policy

We collect information you provide directly to us, including: - Name, email address, phone number, and company name when you fill out contact forms - Payment information when you purchase services (processed securely via Stripe) - Information you provide during consultations and strategy sessions - Website usage data through analytics tools (Google Analytics) - Device information, IP address, and browser type for site optimization We do not sell, rent, or trade your personal information to third parties.

We use the information we collect to: - Provide, maintain, and improve our services - Process transactions and send related information - Respond to your inquiries and provide customer support - Send marketing communications (with your consent, which you can withdraw at any time) - Analyze website usage to improve user experience - Comply with legal obligations and protect our rights - Personalize your experience and deliver relevant content

We may share your information only in the following circumstances: - With service providers who assist us in operating our business (payment processors, email services, analytics providers) - When required by law or to respond to legal process - To protect the rights, property, or safety of Penguins PR, our clients, or others - With your explicit consent All service providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

We implement industry-standard security measures to protect your personal information: - SSL/TLS encryption for all data transmission - Secure payment processing through PCI-compliant providers (Stripe) - Regular security audits and vulnerability assessments - Access controls limiting employee access to personal information - Secure data storage with encrypted backups While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you promptly of any data breach.

Our website uses cookies and similar technologies to: - Remember your preferences and settings - Analyze website traffic and usage patterns - Deliver personalized content and advertisements - Measure the effectiveness of our marketing campaigns You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. We use Google Analytics to understand how visitors interact with our site. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

Depending on your jurisdiction, you may have the following rights: - Access: Request a copy of the personal data we hold about you - Correction: Request correction of inaccurate personal data - Deletion: Request deletion of your personal data (subject to legal obligations) - Portability: Receive your data in a portable, machine-readable format - Opt-Out: Unsubscribe from marketing communications at any time - Restriction: Request that we limit how we use your data California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, contact us at julianbtv@gmail.com.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have questions or concerns about this privacy policy or our data practices, please contact us: Penguins PR 3381 Ocean Front Walk Apt. B San Diego, CA 92109 Phone: (267) 918-8060 Email: julianbtv@gmail.com